Política de envío
MIOYARIA SHIPPING POLICY
SHIPPING OPTIONS
🇲🇽 Mexico Domestic Shipping
| Order Amount | Shipping Cost | Delivery Time |
|---|---|---|
| Up to $59.99 | $10.00 USD flat rate | 3–7 business days |
| $60.00+ | FREE shipping | 3–7 business days |
Available regions: Mexico (delivery to remote areas may be limited depending on carrier coverage).
DHL Express Shipping
| Order Amount | Shipping Cost | Delivery Time |
|---|---|---|
| Up to $59.99 | $15.00 USD flat rate | 3–6 business days |
| $60.00+ | FREE shipping | 3–6 business days |
Available countries:
United States, Canada, United Kingdom, Germany, France, Italy, Spain, Netherlands, Australia, United Arab Emirates, Saudi Arabia, Singapore, and selected additional regions.
Standard International Shipping
| Order Amount | Shipping Cost | Delivery Time |
|---|---|---|
| Up to $59.99 | $8.00 USD flat rate | 10–20 business days |
| $60.00+ | FREE shipping | 10–20 business days |
Available regions: Selected countries in Latin America and other supported destinations.
CUSTOMS, DUTIES & TAXES
For domestic Mexico orders, customs duties are generally not applicable.
For international shipments, local import duties, VAT (IVA), or handling fees may apply depending on the destination country’s customs regulations.
These charges, if applicable, are determined by local authorities and are the responsibility of the customer.
We recommend checking your local import policies for more details.
Reference: https://zonos.com/docs/guides/de-minimis-values
CUSTOMS PROCESSING
In rare cases, customs authorities may reject or return a package.
If a shipment is returned due to customs clearance issues, we will review each case individually to determine the most appropriate solution.
If duties or taxes have been properly paid but delivery is still unsuccessful, please contact us with supporting documentation so we can assist you further.
ORDER CONDITIONS
- Orders cannot be modified or canceled once confirmed, as processing begins immediately.
- Minimum order value: $40 USD.
DELIVERY TIMEFRAMES
Estimated delivery times:
- Mexico Domestic: 3–7 business days
- DHL Express: 3–6 business days
- Standard Shipping: 10–20 business days
Delivery times are estimates and may vary due to customs inspections, weather conditions, or carrier delays. While we always aim to deliver on time, these factors are outside of our control.
SHIPPING ADDRESS RESPONSIBILITY
Customers are responsible for providing accurate and complete shipping information at checkout.
Incorrect or incomplete addresses may result in delivery delays, additional fees, or returned shipments.
We are unable to offer refunds for issues caused by incorrect address information. In such cases, a new order may be required.
CONTACT US
If you have any questions about your order or shipping, please contact us at:
📧lorien@mioyaria.com
